Privacy Policy

Effective Date: 11-JUL-2026

At SHIVAIRA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through payment providers)

• Order history

• IP address

• Browser and device information

• Cookies and website usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional emails (only where permitted or with your consent)

3. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze visitor behavior

• Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Third-Party Services

We may share information with trusted third-party providers, including:

• Payment gateways

• Shipping and logistics partners

• Website hosting providers

• Analytics providers

• Marketing service providers

These providers receive only the information necessary to perform their services and are expected to protect your information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

6. Customer Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Withdraw consent for marketing communications

• Contact us regarding privacy concerns

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

SHIVAIRA

Email: shivairacreations@gmail.com